A German-speaking personal assistant in Mannheim
We are the only HK setup firm with a full-time German concierge in our Mannheim office. You speak to a real person, in your language, in your timezone — not a Hong Kong call center.
We are a small, deliberate team of operators, lawyers and bankers who have spent the last 13 years opening Hong Kong infrastructure for serious eCommerce. We don't subcontract. We don't disappear once payment clears. And we are the only HK setup firm with a German-speaking personal concierge sitting in our Mannheim office.
13
Years in HK
75,000+
Setups delivered
$3.7B+
Volume processed
<2h
Avg. response
Most of the market is brokers reselling the same three banking partners. We are the operators those brokers wish they were.
We are the only HK setup firm with a full-time German concierge in our Mannheim office. You speak to a real person, in your language, in your timezone — not a Hong Kong call center.
13 years of relationship-building means we don't submit and pray. We pre-clear files with named contacts at each processor — which is why our approval rate sits above 96%.
If your PSP isn't fully active, you don't pay. No fine print, no exit clauses. Less than 1% of clients ever have to invoke it — but it's there.
Formation, banking, PayPal, PSP, compliance, annual filing — all done by our own team across Hong Kong, Mannheim and London. Nothing handed off to a third-party agent.
Annual filings, dispute escalation, account reactivations, bank changes — your account manager stays the same person for years. No re-onboarding, no rotating juniors.
If a processor freezes funds, our Titanium clients get a formal legal letter drafted free of charge — usually enough to release holds within days, not months.
We don't do flash. We do work that holds up under audit, regulator scrutiny, and a 5 a.m. crisis call.
If your dispute rate, product category or volume makes approval unlikely, we tell you before you wire a cent. We turn down work — often.
You get one account manager from day one, with their direct mobile number. Not a shared inbox, not a rotating queue.
Every certificate, bank credential and compliance file is yours, in your vault, from day one. We hold nothing hostage.
Client lists, structures and figures stay private — always. Our reputation is built on the names you'll never hear us mention.
Three offices, one standard. The people below are the ones who actually answer your emails and sign your filings.
Dr. Liang Wei
Managing Partner · HK Operations
Hong Kong
Marcus Stein
Head of DACH · German Concierge
Mannheim
Sophie Aldrich
Compliance Counsel
London
Rashid Al-Mansoori
Head of MENA Banking
Dubai
Anna Vogt
Senior Account Manager
Mannheim
Jonas Becker
Onboarding Lead
Mannheim
We ensure your complete payment processor setup is ready to go — or your money back. No fine print, no exit clauses.
Entry investment from
€4,500
Fortress Package · most chosen
⚠ Please ensure you have €4,500 ready before reaching out.